Frequently Asked Questions

Wherever there is a compelling story to tell, we are passionate about filming it. Our primary work focuses across four core areas:

• Corporate Videography: Brand overview films, executive interviews, workplace recruitment spotlights, and customer case studies for businesses and organizations.
• Event Videography: Multi-camera coverage, keynote speeches, gala recaps, and live streaming for corporate gatherings and conferences.
• Sports Videography: In-game coverage with 120fps high-frame-rate slow motion, team media day packages, season highlights, and tournament live streaming.
• Documentary Filmmaking: Human-interest portraits, community advocacy films, artist retrospectives, and independent docuseries.

Beyond these main categories, we also collaborate with startups, cultural initiatives, and select passion projects. If you need thoughtful storytelling without corporate clichés, we would love to connect.

Yes, we do shoot select weddings, but we intentionally keep it to one or two per year. Because our background is in documentary filmmaking, we approach weddings as intimate, human stories rather than relying on cookie-cutter templates or formulaic highlight reels.

We are selective to ensure our documentary style is a genuine mutual fit with the couple. We love capturing the true emotion, candid interactions, and unique character of two people celebrating their day. If you are looking for a story-driven wedding film, reach out early in your planning.

Absolutely. High-impact video is not reserved exclusively for large corporations with massive marketing budgets. In fact, working with startups, growing local businesses, and regional non-profits across Alberta is often where video moves the needle the most.

Whether you need a clean company overview for your homepage, an executive profile to pitch investors, or client testimonials to build social proof, we scale our production packages to deliver professional results that align with your growth stage.

Yes. We provide turnkey multi-camera live streaming setups for conferences, annual general meetings, corporate town halls, galas, and athletic tournaments throughout Calgary and Alberta.

Our live broadcast capabilities include real-time multi-angle switching, integrated presentation graphics, direct audio feeds, and bonded cellular backup to ensure an uninterrupted, high-definition broadcast for remote audiences.

Yes. While we are based in Calgary, we regularly travel across Alberta for client productions, including Edmonton, Red Deer, Canmore, Banff, Lethbridge, and regional communities.

Our location kits are compact, mobile, and airline-friendly. Travel expenses outside the greater Calgary area are quoted transparently up front with no hidden markups.

Our production process follows a clear three-stage roadmap designed to keep filming smooth and predictable:

• Phase 01: Pre-Production & Discovery: We start with a consultation to understand your objectives, audience, and key message. We then outline the concept, interview guide, shot list, and production schedule.
• Phase 02: On-Location Filming: We arrive with professional cinema cameras, lighting, and audio equipment. We focus on putting people at ease on camera to capture natural, authentic interactions.
• Phase 03: Editing & Final Delivery: We assemble the narrative, color grade the footage, master the audio, integrate your branding, and provide a private review link for your feedback and revisions.

You have direct creative input throughout the entire process. You know your organization, clients, and story better than anyone; our role is to translate that knowledge into an engaging visual narrative.

From reviewing interview prompts during pre-production to providing revision notes on the initial edit, we work closely with your team. We include standard revision cycles to ensure you are 100% satisfied before final sign-off.

Yes. If your company has an in-house editor, marketing agency, or creative team, we can be hired strictly as camera operators, directors of photography, or event shooters.

We capture footage in professional 10-bit high-bitrate codecs with synchronized dual-system audio and can deliver organized hard drives or secure cloud uploads immediately following wrap.

Yes. If you already have existing footage from previous events, interviews, or archival projects, we provide standalone post-production services.

This includes story assembly, pacing adjustments, professional color grading, dialogue clean-up, licensed background music, Motion Graphics, and formatting for web or broadcast.

We shoot on Netflix-approved cinema camera systems paired with fast prime and zoom lenses, ensuring rich color science, filmic depth of field, and high dynamic range.

For audio, we use broadcast multi-mic setups with 32-bit float audio recorders. 32-bit float recording ensures that whispered dialogue and loud event applause are both captured cleanly with zero digital clipping or distortion.

Because every video project has unique goals, pricing varies based on production scope, filming duration, crew size, and editing complexity.

We operate on transparent day rates and detailed project proposals without hidden fees. A half-day interview shoot has different parameters than a multi-day conference recap or long-form documentary. You can review our core offerings on our Videography Services Hub, or reach out to us for a tailored, itemized estimate.

Turnaround timelines depend on the scale of the shoot and the amount of editing required:

• Standard Corporate & Promotional Videos: Initial review drafts are typically delivered within 10 to 14 business days.
• Event & Sports Highlights: Fast-turnaround recap reels can be delivered within 48 to 72 hours so you can capitalize on event momentum.
• Rush Delivery: If you are working against an urgent launch deadline, rush delivery can be accommodated for an additional fee.

We always establish a firm delivery schedule before filming begins so you can plan your release with certainty.

We understand that unexpected schedule changes, bad weather, or client emergencies can occur. If you notify us at least 48 hours in advance, we will gladly apply your booking deposit toward a rescheduled shoot date with no penalty.

For cancellations or rebooking requests made with less than 48 hours' notice, a fee of 50% of the shoot day quote applies, as crew time and equipment reservations have already been dedicated to your date.

Upon final payment, you receive a full, perpetual, non-exclusive commercial license to use, publish, broadcast, and distribute your finished videos across any platform (website, social media, paid advertising, internal meetings) with no ongoing royalties or hidden licensing fees.

As the creator, The Narrative Lens retains the right to display finished videos and excerpts for portfolio and promotional purposes. If your project involves confidential business information or NDA restrictions, we can arrange an exclusive ownership agreement.

We deliver completed videos through a secure, high-speed private download link with organized folders. While export specifications are tailored to your release channels, standard delivery packages include:

• Master Quality: Crisp 4K UHD or 1080p Full HD in high-bitrate MP4 (H.264/H.265) or ProRes for website, presentation, or broadcast use.
• Social Media Formats: Vertical (9:16) and square (1:1) crops for Instagram Reels, LinkedIn, and YouTube Shorts upon request.
• Closed Captions: Embedded or standalone (.SRT / .VTT) caption files for accessibility and silent social feed engagement.
• Archival Backup: We maintain secure backup copies of your project masters in our archives should you need additional exports in the future.